---
title: "B2B Pickup Request"
slug: "b2b-pickup-request"
updated: 2026-06-04T07:03:38Z
published: 2026-06-04T07:03:38Z
canonical: "help.delhivery.com/b2b-pickup-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.delhivery.com/llms.txt
> Use this file to discover all available pages before exploring further.

# B2B Pickup Request

## Overview

A pickup request is a request raised to Delhivery to collect your shipments from your warehouse and transport them to the Delhivery warehouse for dispatch to the consignee address..

There are two types of Pickups:

1. **Manifested Pickup**: When you create/manifest your B2B order before raising a pickup request. For more details, refer [How to create a B2B order on Delhivery One?](https://help.delhivery.com/home/docs/b2b-order-creation#how-to-create-and-manifest-a-b2b-order-on-delhivery-one)
2. **Blind Pickup:** You create a pickup request without manifesting your B2B order and directly handover your shipments to our agent during pickup. **Note:** The steps you need to follow for creating a pickup request are the same for both Manifested Pickup or Blind Pickup

## In this section:[](https://help.delhivery.com/home/docs/b2b-pickup-request#how-to-create-a-pickup-request)

- [How to create a B2B pickup request on Delhivery One?](/home/docs/b2b-pickup-request#how-to-create-a-pickup-request)
- [How to cancel a B2B pickup request from Delhivery One?](/home/docs/b2b-pickup-request#how-to-cancel-a-pickup-request-on-delhivery-one)
- [](https://help.delhivery.com/home/docs/b2b-pickup-request#pickup-request-lifecycle)[Pickup Request Lifecycle](/home/docs/b2b-pickup-request#pickup-request-lifecycle)

[.](/home/docs/b2b-pickup-request#pickup-request-lifecycle)

---

### How to create a pickup request?

![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/PUR .gif)

**Steps to create a pickup request:**

1. **Navigation**
  - Login to your B2B account on Delhivery One
  - Go to the **Left Panel > Pickup Request > Create Pickup Request**
2. **Add Pickup Location**
  - Select the Pickup Location from where the Delhivery agent will collect your shipments.
  - If it's an existing Pickup Location, you can select it from the drop-down.
  - Otherwise, you can [*Add Pickup Location*](https://help.delhivery.com/home/docs/b2b-pickup-location) Once the pickup location is chosen, the contact person name & pickup location contact is auto-populated. You can edit these fields if required.
3. **Select Date & Time Slot**
  - Select a suitable date and time slot for pickup.
  - A default pickup time slot is auto-populated as per the pickup location configuration. You can change this if required.
4. **Enter Box quantity**
  - Enter the **number of boxes** that needs to be picked up.
5. **Select Manifested Shipments**
  - Shipments that you have manifested from the selected location under B2B orders shall be displayed under Orders ready to be shipped from <*pickup location name*> section.
  - Select the orders and click **Create Pickup request**.
  - *In case of a blind pickup, no shipments will be shown under this section and you can directly click on Create Pickup Request*
6. **Create Pickup Request**
  - Once a pickup request is created a unique pickup request ID is assigned to it.
  - You can view this request under **Left Panel > Pickup Request**
7. **Print & Paste the Shipping labels**
  - It is mandatory to paste shipping labels on your manifested shipments and keep them ready for pickup
  - You can print the shipping labels from Orders ready to be shipped section on this page, by selecting the shipments & click **Print Shipping Label.**
  - You can also print the shipping labels from the Manifested tab in B2B order. For more details, refer [how to print waybills & shipping labels?](https://help.delhivery.com/home/docs/b2b-order-creation#how-to-print-shipping-labels-waybills-from-delhivery-one) ![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/Screenshot 2026-06-04 123307.png) **Note**:
  - You need to ensure that the packaging of the shipments is done as per the [guidelines set by Delhivery.](/home/docs/packaging-guidelines)
  - To have your shipments picked up the same day, please create your pickup request before 2 PM.

Self Drop

If you wish to drop off your B2B shipments at one of our locations instead of arranging a pickup, you can check our Self Drop locations. Refer to [this article to create & manifest orders.](https://help.delhivery.com/docs/b2b-order-creation) **Note:** This option is available only for manifested shipments.

### How to cancel a pickup request on Delhivery One?

![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/Screenshot 2026-06-04 113504.png)

Steps to cancel a pickup request:

- Login to your B2B account on Delhivery One
- Go to the **Left Panel** > Pickup Requests
- You can view a list of all your pickup requests. click Cancel Pickup on the right side under the actions column.
- Confirm the cancellation by clicking Yes, cancel pickup.

## Pickup Request Lifecycle

| **Status Type** | **Description** |
| --- | --- |
| Scheduled | Newly created pickup request |
| Out for Pickup | Delhivery agent is out to pick-up the shipment |
| Picked | Shipments are picked by Delhivery agent |
| Canceled | Scheduled pickup is canceled |

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