---
title: "May"
slug: "may"
updated: 2023-08-03T04:49:39Z
published: 2023-08-03T04:49:39Z
canonical: "help.delhivery.com/may"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.delhivery.com/llms.txt
> Use this file to discover all available pages before exploring further.

# May

## May Product Updates

1. [Verification of Pickup Locations](/v1/docs/may#verification-of-pickup-locations)
2. [Increased limit for NDR updates to 5000](/v1/docs/may#increased-limit-for-ndr-updates-to-5000)
3. [Order Cancellation on Shopify/Woocommerce](/v1/docs/may#order-cancellation-on-shopifywoocommerce)
4. [Improvement in Channel Integration](/v1/docs/may#improvement-in-channel-integration)

---

### Verification of Pickup Locations

- One reason for failed pickups is incorrect phone number or address data against the Pickup location
- Users can now verify the Phone Number via OTP and Addresses when they create or update the Pickup Location

![image.png](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image%28111%29.png)

---

### Increased limit for NDR updates to 5000

- Users can now take bulk NDR action up to 5000 AWBs in a single request. Previously this maximum limit was 200 AWBs per request
- User shall download the sample CSV file, update the AWB numbers, select the action they want to take and upload the file

![image.png](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image%28112%29.png)

---

### Order Cancellation on Shopify/Woocommerce

- Users now have a choice - when they cancel a Pending Order or a Ready to Ship shipment on Delhivery One - to choose whether they want to cancel the order on Shopify/WooCommerce or not
- If this option is selected, the order shall be cancelled on Shopify/WooCommerce as well. Otherwise, only the order in Delhivery shall be cancelled

![image.png](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image%28114%29.png)

---

### Improvement in Channel Integration

- Users can view and update existing channel credentials from the detail pages instead of creating a new channel
- This shall be visible on Channel Details page for all Woocommerce channels. For channels connected via shopify app; updates have to be done on shopify

![image.png](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image%28113%29.png)

- Users shall also be able to raise support tickets specific to Channel Integration issues
- Users can select "Channel Integration" category and select one of the following sub categories
  - Unable to integrate channel
  - Unable to fetch order
  - Unable to sync order statuses
  - Other channel related issues

![image.png](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image%28115%29.png)