---
title: "November"
slug: "november-1"
updated: 2024-01-25T04:29:20Z
published: 2024-01-25T04:29:20Z
canonical: "help.delhivery.com/november-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.delhivery.com/llms.txt
> Use this file to discover all available pages before exploring further.

# November

## November Product Updates

1. Clients can raise tickets for auto-rejected claims

---

### **Clients can raise tickets for auto-rejected claims**

- An option to raise a ticket for auto-rejected claims has been added to the claims listing view and claims details view.
- On clicking the Need Help button, a popup will be opened with a preselected category as "Reopen rejected claim" and the claim ID will be pre-populated. The user will be provided the option to enter the description where AWB/weight/dimensions can be mentioned, and the user can also attach the file/image as proof.
- [Read more](https://help.delhivery.com/docs/weight-dispute#how-to-raise-a-support-ticket-for-autorejected-claims-you-can-raise-a-support-ticket-for-autorejected-claims-by-navigating-to).

![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1706156858659.png)

###