---
title: "B2C Forward Order Manifestation"
slug: "ship-forward-order"
updated: 2026-08-13T12:04:54Z
published: 2026-08-13T12:04:54Z
canonical: "help.delhivery.com/ship-forward-order"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.delhivery.com/llms.txt
> Use this file to discover all available pages before exploring further.

# B2C Forward Order Manifestation

## Overview

You will learn about a step-by-step guide to process single and bulk orders. This article includes

1. [How can I book my shipment?](/home/docs/ship-forward-order#1-how-can-i-book-my-shipment)
2. [How can I get my order picked up?](/home/docs/ship-forward-order#2-how-can-i-get-my-order-picked-up)
3. [What are shipping labels? How can I print & paste shipping labels?](/home/docs/ship-forward-order#3-what-are-shipping-labels-how-can-i-print-paste-shipping-labels)
4. [Real-time tracking for orders](/v1/docs/ship-forward-order#4-track-order-status)

---

## Processing a single shipment

**Steps to process an order**

Navigate to **Main Menu > Orders > Forward Shipments > Create New Order**

### 1. How can I book my shipment?

[Video](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/Order_Creation_and_Invoice_Upload_Guide.mp4)

# Creating and Manifesting a New Shipment Order

> This document describes how to upload an invoice, review and confirm its details, enter package information, define a new package type, and finally manifest the shipment order.

### Step 1: Upload the Invoice File

Click the **Upload Invoice** link, browse your computer to select the appropriate invoice file, then click **Open** to begin the upload process.

![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/1.jpg?t=1786516001&amp;Expires=1786663933&amp;Signature=xjhNaMRu1fu-V-mXZonVlStMfHY4Hn5n9Cm-4ZANiOytvB2eGWvKsAVNHiyd6xE6xWX8OfHfSNiDAV8oXG9fLacKiPZmN4TpW2v7CjvJrVV2U0Ify-CQXPytRSaPaR23hHc~2DXl3-IX-ETUTodgNWce1tQeFI2wzozz~nXqghS1~vWiEWmdmfmqhbG~X-9LXnB0iZTe8TbY12pUBCDtn617dhrVOQPojt6Fi0rhRDvH~kcJsZy-k~kihfmnx5yxe0~vLJ4s5J1VSHY5CkBkN04DOSsGwkjxLo-foVtvLDEysLAbNLOmzHinN0PassA79spBzMw~dL9e7SFMFyiEEA__&amp;Key-Pair-Id=KY93I53BRHLPC)![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/3.jpg?t=1786516000&amp;Expires=1786663933&amp;Signature=fZxjdOcnCO-QUm~FYe59rqRPDsumGinnq5UIzeTg9mPZ9miDs98Wp2b4DMmM7mRgAyspXB5VCcXvh1E3ohMrqXl6cpPZt7Mm8pszw45nLN366Shj~pE3moisTPdCWTrGR~G0LgkZ6U6bSn4SG-XJAjjkBPrdCIDr4ZrQ3pPFb-aHBf4XpxGAOGuuM05Hx6KKqq-ESIcwi0WKn6lsbecaIAxocczpNsOWwyG2xWffPiwXdq2JHevUW9dQANbPePJ53N07674YiJu14BLxoeAn8~16uf28U9y30zQWQpJey~cbBdz4GkP4tD7RqhgdCVQ4I5JaPHwfEobcvMRBQwGoUg__&amp;Key-Pair-Id=KY93I53BRHLPC)

### Step 2: Review and Confirm Invoice Details

Once the invoice is uploaded, review all displayed details for accuracy. You can zoom in on the invoice to verify the information, and then click **Confirm and update** to save the invoice details.

![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/4.jpg?t=1786516000&amp;Expires=1786663933&amp;Signature=jEwFJKOUVOtint7Aq5eLQuIsGe4m6fYUc~Q36iLoqlYz4dzYkvawqwbhpsVC8S8vYmzw7uGp86p-yUrb4dFZVqfczG4zglWTmdrgY5EaT8LYwfCkL9AZrXT4hWAJCyJxzFw7aLK5DeqjxhQj8Sb788h34~~~efy61Q9IKBEQ-bVjXrShQvMKqhZklKbY~jLGreRmBoLqZQr5YPTdDkdPVZopJBzY5iW1Nnsz2brDF7E5LpslRb5X9PMfWZTxQaxNm1EJpZq0YXNM0m7bfRXbHeNy~j3sZmAt0bkWxCyCQGwxHzSk09aH2SdNxLc4gPen0s4mstqDU-gJOuDb3n5upg__&amp;Key-Pair-Id=KY93I53BRHLPC)![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/6.jpg?t=1786516001&amp;Expires=1786663933&amp;Signature=gksJyXjLYUATgiM7GxX7JBcn0TDLV9dgVhtd4EUAoqFHB43eCCDEXvIhax3j33SCF2kRV-xLNcKM1xKraPCtaluKRdOI2kqVM09HHaeoeH9PG~i0kk7BYf~WRjVzodTvwUpCUMhnq6-9HILVV33RYkY4XGfOxA6gvgD5oYnwtqyAov7BH-LPF1q3ny6H4HPdmttRtLcaclS3Kj-o6OVBItN97Yry9dxL7pHvXPmJatunfI5-RgGTzWoXEACPT6JfDjwaqIhY1AANmlG8ZORXAjdJ~NR2-vOWerTlByMOAtJYrnFnfVx2iUQ4xhJRfNKVwOOPxHKSivqRoPDzrvVV~g__&amp;Key-Pair-Id=KY93I53BRHLPC)

### Step 3: Enter Package Details

Click **Proceed** to move to the package details section. In the **Product Description** field, type relevant product description, enter the product category, and enter **Total Shipment Weight**.

![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/7.jpg?t=1786516000&amp;Expires=1786663933&amp;Signature=dYAbfzgouWAGdncbPAninc-9ErQK67~EXv00r65e47Bf8CZ09J-VmVrqsUez8-kUoy7QAzgaKzd0n3mKtnG7AOAMKo5OdaSThATBOf~Fxgl6MhEzlzsHeQuqbKcMC36MzTB-Iug~p86t2AHhIUFGFj9cqm5b3mnqrgSwlt6rlv~mun9DFh4sq8hEECsrDMuvVPZCJHDE62Bs-V1QNRRBP6NMlwjgHrghROgKjuRK0UPu-3iRdkX45B3-XudoO~rpf47IPUOZ0QZv5UuaTOxhOIaZNAueaee9oroSieyEFuaJk0lGGApZrJjbdRbn4OzcVDMURGtlOPTRHjPjyuGn1g__&amp;Key-Pair-Id=KY93I53BRHLPC)![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/10.jpg?t=1786516000&amp;Expires=1786663933&amp;Signature=TljCyM-oHcZ4S-logRJozBLM5v0jEwPS~jmXp1cIAORDaShIrQoHXYhIHuWwcyLwJLUShJWYz5ygHTcq20BVTubNw5pzfmD-ekWo3IDIs4ls~OngBVlaTe-n6NcIUEUZaaXGhCufFcnyFN2N6sFqakYoGe5yUoIq-Zh3vBkYfLLGApKTStE9QLBfU0-KhJImB-EhQD8y1nNgeioqyiyqDkNr-JKawAP5WHQgUMjpH4bncc9XSXFrLFmUxUYjX3aYhNlbbhYL41sEy4EG508014yuKV7NuapE0Z5Ge0mMzeB1-97EbvEFoewRv302xxu7LeizWHDdB-5seaegzMaTuw__&amp;Key-Pair-Id=KY93I53BRHLPC)

### Step 4: Add a New Package Type

Open the package selection menu and choose the option to **Add New Package**. Name the package, set the dimensions, and click **Save** to store the new package configuration.

![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/11.jpg?t=1786516001&amp;Expires=1786663933&amp;Signature=SBzroKDUCkyZbnRahsfRzdLCKfytATawWH5qw4V~C-nbsZNKQFTIdK-mT4UqaziooTwGLJ2lut0EdN6hK6PY3DNnv1-C9tf-GoiBE213El862vL9XRbE~RPApDkGNmUe~tYSg7RH6BLu4FhVnvHFvOld22eKzDUh78vwDqViq6HdhkWcZq39FCgTHzDzgSwF3Inv9Rxj~4i3EDOPIhfuyWEYaujPwWr--vdQnXGEfuQ-0r4ZZMePbtt1Xsrz75HN5PBk6pUCyk9gUDx1I0xYoxY8qIDRdLVdYatjaDxtbeKuU57EOoqTguZlOXq7hDPi~4fh47lOmy3t5yAsiJtuPg__&amp;Key-Pair-Id=KY93I53BRHLPC)![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/17.jpg?t=1786516000&amp;Expires=1786663933&amp;Signature=n56FoLXvQjn2Ap13rfkju994Dm~WZiMOGV7TtdBlGfmIRjRUu-IjEAn6y5K3v~7OBRFg9z8kkI95Kzvvd9vnOztPugWE8peQprDbNMnXLzkjS8jrrk9ivRSUuFfPUrrRc3FjS-xLQTbZPXl7KCsd7fkzerR0ffsZ5HHZfSJBbGGGHfFc-jJR3Tsq9C77JXjY5UsFNrYTBa7Eyilca0Kw7hQeQEfc35v9j7nYb1qoqF-gr7bJGx5hKFthP9F8SWPmGQ8f19h67LMy34M-TWogmYFhrCDUQP6yzFhZH8hiAwaQMD8FgdsmrocySndJglIslpBL-2SK5tZniWG4YWSr7w__&amp;Key-Pair-Id=KY93I53BRHLPC)

### Step 5: Manifest the Shipment Order

Click **Proceed** to navigate through the remaining sections. When all required information is confirmed, click **Manifest now** to complete the order creation and manifesting process.

![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/18.jpg?t=1786516001&amp;Expires=1786663933&amp;Signature=NgBT4V~vP2N0-Emeir~BYI7~TcUNswPXLONbH~qoK55DQTYq0-8LNHLSqkkpZOFPXiVb3r6yGfcPlGzBg0B4wE3XBMZgfqsG4WjQC36XGj-TtpmALoPSGiaNZ0erOKbFt0wYk4gDXSOVfb1e8IRSVoZIBAHY9h9ru2huMotvS~F8ObiBRnpbDWa18q7DfgXuLoJVEtx4Ql-sHLe6aCJEPNxkjb~RIW-RaDYxDReDp5bGybMXCxrVO2yzVPhz0sK2mpuf8bvCTqEzlbsC-rFVALUDACuTwgIyLPdjPjsOtHvX7qYkZFblYPyy4NTzxLRwI4THh34C0QE~84UXiHUZwA__&amp;Key-Pair-Id=KY93I53BRHLPC)![](https://cdn.trupeer.ai/trupeerstoragein-blob/trupeer-container1/6a7c11e89bad0f7712b1f1ee-jpg/20.jpg?t=1786516001&amp;Expires=1786663933&amp;Signature=MpNm5tM8QfMjXqCxeooLH~2tHDHAELlqQai3QSogJNz0WbH6hOgNcn3T3dJSRzG3fA8YpeHplpHUooUVL~Ef4g8vW~180Y2y0lMJ3G6ub-E4qIVFtrfe4MZ3p2iCpHeVNFyLOqNt7Cyo1I~XXYpdViLRmpoUzqgv8xGvWDqT-25pqETNWPVNfrlVUQbVsnmU2zbZV2SMpfL5f1oFwcyETYo3~byGgW-2jEA4nU8kQVmBEdNA7SzJpjnqWe~HprQUBUlnRBw2p25hXnJUFyDCkmptucHblCro8t5299P1vVdyY2G6wlFRf5d07rXf-WH4IsLSiY89nTgjMumMvPazag__&amp;Key-Pair-Id=KY93I53BRHLPC)

### 2. How can I get my order picked up?

[Embedded content](https://www.youtube.com/embed/xE-fCTHpuII?&amp;wmode=opaque&amp;rel=0)

- Click **Add to Pickup** to create a new pickup request or add to an existing pickup request. Once you schedule the Pickup, the order state moves from "Ready to Pick" to "Ready for Pickup"
- A Delhivery agent will be assigned for this pickup at a predefined timeslot  
  
![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1649075769003.png)

### 3. What are shipping labels? How can I print & paste shipping labels?

- Print Shipping label and paste it on the shipment
- If you request to print the same Shipping Label twice, the system will show you a warning message to confirm this
- Also print the invoice  
![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1648540532673.png)

NoteShipping Label is a mandatory compliance document required on the shipment. In addition, it has the AWB number printed, which is to be scanned by the Delhivery agent during Pickup.

### **4. Track Order Status**

- After the Delhivery agent picks up the Shipment, the order state moves from "Ready for Pickup" to "In Transit"
- On the Order details page, you can track the complete lifecycle of the Shipment in real-time
  - **In Transit** – View Information showing the last location
  - **Out for Delivery** – View number of delivery attempts made and last remarks updated by Delhivery agent
  - **Delivered** – View Proof of Delivery  
![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1648540614284.png)

---

## Processing bulk orders

### 1. Shipment Manifestation

- Navigate to **Main Menu > Orders > Forward Orders > Pending**
- You can view the Chargeable Weight, Delivery Times and Estimated Shipping Cost before shipping your Pending Orders
- Select order(s) & click Get AWB number  
  
**![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1687420980151.png)**
- Review Number of orders, Total weight, Shipping mode & Total shipping cost, then click, "**Yes, Get AWB for ‘x’ orders.**" **![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/generating-awb-numbers-in-bulk-image-ctmw81qz.png)**
- In case of an insufficient wallet balance, you need to recharge the wallet with the required amount. Select the amount & click Proceed to Payment. Once the wallet balance is updated, continue generating the AWB number.

**![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/generating-awb-numbers-in-bulk-image-vdbmdgfp.png)**

**Note:****A minimum wallet balance of INR 100/- is required to generate AWB numbers for domestic shipments.**

### **2. Print Shipping Labels**

- Navigate to **Main Menu > Orders > Forward Orders > Ready to Ship**
- Select the order(s) & click **Print Shipping Label**

**![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1648541224863.png)**

### 3. Print Invoices

- Navigate to **Main Menu > Orders > Forward Orders > Pending**
- Select the order(s) & click **Print Invoice**  
**![](https://cdn.document360.io/99cfd8a0-cd1b-4550-bd86-3e4e610f163b/Images/Documentation/image-1725450733446.png)**
