B2B Appointments

Overview

Certain consignees may be time-sensitive, meaning they can only receive shipments during specific time slots. For these consignees, you must schedule an appointment to align the delivery with their available times for receiving goods at their inbound docks.

This feature allows you to create appointments for shipments that are already manifested or in transit. By scheduling deliveries in advance, you can ensure timely and efficient handovers, avoiding delays due to the consignee's availability.

In this section

• How to create an Appointment on Delhivery One?
• How to reschedule an expired appointment on Delhivery One?

How to create an Appointment on Delhivery One?

Steps to create an Appointment:

• Navigate to Main Menu > B2B order > Manifested or In-transit > open the required LR > Create New Appointment
• Select Appointment Date, Start Time, End Time
• You can enter the Appointment ID and PO number which are optional. Tap on Register Appointment.

How to reschedule an expired appointment on Delhivery One?

Steps to reschedule an expired appointment:

• You can create a new appointment if the existing one has expired.
• Navigate to Main Menu > B2B order > Manifested or In-transit > open the required LR 
• Under Appointment details, you will see a message if the appointment has expired
• Click Create New Appointment. Select Appointment Date, Start Time, End Time
• Tap on Register Appointment.