B2B Order Creation

Overview

In this section, you will learn:

• How to create a B2B order on Delhivery One?
• How to bulk upload B2B orders on Delhivery One?
• How to bulk update sale invoices and E-way bills on Delhivery One?
• How to track B2B orders on Delhivery One?
  

How to create a B2B Order on Delhivery One?

Steps to create a B2B order

1. Open your B2B account on Delhivery One and navigate to: Main Menu > B2B Orders > Create New Order
   
   
2. Add LR Number
   • The very first step in B2B order creation is to add LR or Lorry Receipt Number.
   • In case you already have a pre-generated LR number you can mention the same or choose to auto-generate the LR number.
     
     
3. Add Order Details
   • To ship a consignment, you need to declare the Order description, Order ID, and Quantity of boxes that we need to pick. Order ID is your own reference number.
   • We capture the box quantity against the order ID. This enables you to track shipments based on the order ID.
   • A single LR number can have multiple order IDs associated with it.
     
     
4.  Add Invoice Details
   • Select Payment mode
     • Prepaid - Consignee has already paid the Invoice amount at the time of placing the order.
     • Collect on Delivery (COD) - Amount that needs to be collected from the Consignee when delivering the order. The collection amount can be equal to or less than the order Invoice value 
   • Every B2B consignment requires a GST compliant invoice associated with it. In case the shipment value is more than Rs, 50,000/-, add a valid E-waybill number. The invoice number and amount will be auto-populated once a valid e-way bill number is entered.
   • You can enter more than one invoice number while manifesting a consignment.
5. Add Pickup Location
   • Select the Pickup Location from where the Delhivery agent will pick up the shipment. 
   • If it's an existing Pickup Location, you can select it from the drop-down. Otherwise, create a new Pickup Location while creating a Sale order.
6.  Add Drop Location
   • Select the Drop Location from where the Delhivery agent will pick up the shipment. 
   • If it's an existing Drop Location, you can select it from the drop-down. Otherwise, create a new Drop Location while creating a Sale order.
     
7. Select Billing Details
   • Select the Pickup Location from where the Delhivery agent will pick up the shipment. 
   • If it's an existing Pickup Location, you can select it from the drop-down. Otherwise, <create a new Pickup Location> while creating a Sale order.
     
     
8.  Add Box Details
   • Under Weight & Dimensions, click Add Box size and enter the Number of box and its associated dimensions (length, breath, height)
   • For example if your order has total 7 boxes out of which there are 5 box of 10 cm * 10 cm * 10 cm dimensions and 2 boxes of 5 cm * 5cm * 5 cm;  under Number of boxes mention as 5 and mention dimensions as 10*10*10, then click Add Another Box size and mention 2 under Number of boxes and dimensions as  5 cm * 5cm * 5 cm.
   • Enter the total shipment weight in kilogram (kg) i.e the total weight of all 7 boxes as per the above example.
     
     
9.  Upload Documents
   • You can upload invoice copy from  the Upload documents option. Documents can be uploaded either of png .jpg .jpeg .pdf .bmp format & of maximum size 20 MB.
   • Other documents can also be uploaded by selecting the document type from the dropdown list. Under secondary documents you can upload 
     • E-waybill form
     • Goods declaration
     • Delivery challan
     • PO copy
     • KYC
     • Regulatory form
     • Photo ID
     • ASN
     • Einvoice QR
       
       
10. LR Creation & AWB Generation
    • Once the required fields are filled, tap Create New Order. On a pop up window you can view the freight charges and then tap Yes, Create Order. 
    • You will be redirected to the Tasks page, manifestation request section. In case you had opted for auto-generation of LR number, the same will be assigned. This LR number is currently under Undelivered state.
    • On tapping the LR number, you can view the Master AWB assigned to it on the order details page
    • To view the child AWBs tap on View All AWBNs next to Scan Status. 
      
      
11.  Print Shipping Labels & Waybill Copy
    • Navigate to Main Menu > B2B orders > Manifested > open the required LR number.
    • On the order details page tap on the Print option on the right top corner.
    • You get the option to print labels either in A4, 4”2”, 4”*2.5”, 3”*2” size.
    • On selecting either of the label size options, you will be redirected to the Tasks page. 
    • Under Print Request a task is created where you get the option to download the PDF.
      
      
      
      

How to bulk upload B2B orders on Delhivery One?

1. Navigate to Main Menu > B2B orders > Bulk Actions > Upload Bulk Orders
2. Select the Pickup location 
3. Download the sample CSV template, fill in the mandatory Information and Upload file. Mandatory fields will have an * (asterisk symbol) before the field name.
4. Once this file is uploaded, orders will get created under Manifested state
   
   
5. You can refer to the glossary for the required fields.
   
   
   
6.  In case there are any errors in the uploaded file, you get an option to view & download the error report. You can re-upload the file once the errors are rectified.
   
   
   

How to bulk upload sale invoices / e-way bills on Delhivery One?

This feature will help you to upload sale invoices & e-waybills LR in bulk.

Steps to bulk upload sale invoices & e-way bills:

• Navigate to Main Menu > B2B Orders > Manifested > Bulk Actions > Bulk update Invoices / e-waybills
  
  

  
  

• Download the sample CSV template, fill in the mandatory Information and Upload file. The format of this file will be as below:
  
  
• You can refer to the glossary for the required fields on this page
  
  

How to track B2B orders on Delhivery One?

A B2B order in Delhivery goes through the below stages. You can track these order states on Delhivery One.

Navigate:  Main Menu > B2B Orders 

Manifested: B2B Order on Delhivery  One gets created under Manifested state. Every order in manifested state will have a LR number associated with it that can be used for tracking purpose. You can print the shipping label at this stage.

In Transit: When a Delhivery agent picks up a manifested order from the pickup location, the order goes to In Transit state. 

Returned: When an order is not delivered to the consignee and is returned back to the original pickup location it can be tracked under the Returned state.

Delivered: When the shipment is handed over to the consignee it gets marked as delivered.