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      B2B Order Creation
      • 27 Sep 2024
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      B2B Order Creation

      • Updated on 27 Sep 2024
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      Article summary

      Overview

      You can easily create & ship B2B shipments from Delhivery One with our Part Truck Load (PTL) network 


      In this section, you will learn:

      How to create a B2B Order on Delhivery One?

      Steps to create a B2B order

      1. Open your B2B account on Delhivery One and navigate to: Main Menu > B2B Orders > Create New Order

      2. Add LR Number
        • The very first step in B2B order creation is to add LR or Lorry Receipt Number.
        • If you already have a pre-generated LR number, you can enter it, or choose to auto-generate the LR number.

      3. Add Order Details
        • To ship a consignment, you need to declare the Order description, Order ID, and Quantity of boxes to be picked up. Order ID is your own reference number.
        • We capture the box quantity against the order ID, which enables you to track shipments based on the order ID.
        • A single LR number can have multiple order IDs associated with it.

      4.  Add Invoice Details
        • Select Payment mode
          • Prepaid - Consignee has already paid the Invoice amount at the time of placing the order.
          • Collect on Delivery (COD) - Amount that needs to be collected from the Consignee upon delivery. The collection amount can be equal to or less than the order Invoice value 
        • Every B2B consignment requires a GST-compliant invoice. If the shipment value exceeds ₹50,000, add a valid E-way bill number. The invoice number and amount will auto-populate once a valid E-way bill number is entered.
        • You can enter more than one invoice number while manifesting a consignment.
      5. Add Pickup Location
        • Select the Pickup Location from where the Delhivery agent will collect the shipment. 
        • If it's an existing Pickup Location, select it from the drop-down. Otherwise, you can create a new Pickup Location while creating a Sale order.
      6.  Add Drop Location
        • Select the Drop Location where the shipment will be delivered.
        • If it's an existing Drop Location, select it from the drop-down. Otherwise, you can create a new Drop Location while creating a Sale order.
      7. Select Billing Details
        • Once you choose the drop location, you need to add billing details. You can either choose to bear the shipping cost by selecting Bill to Client or let the consignee pay by choosing Freight on delivery.
        • If you choose Freight on delivery, you need to add Billing Address and select the required billing address.  GST/PAN details are mandatory for a billing address.

      8.  Add Box Details
        • Under Weight & Dimensions, click Add Box size and enter the number of boxes and their associated dimensions (length, breath, height)
        • For example, if your order consists of 7 boxes, with 5 boxes measuring 10 cm x 10 cm x 10 cm and 2 boxes measuring 5 cm x 5 cm x 5 cm, enter "5" for the first set of dimensions (10x10x10). Then click Add Another Box Size to input the details for the second set (2 boxes, 5x5x5).
        • Enter the total shipment weight in kilogram (kg) i.e the combined weight of all 7 boxes as per the above example.

      9.  Upload Documents
        • You can upload invoice copy using the Upload documents option. Documents can be uploaded in .png, .jpg, .jpeg, .pdf, or .bmp formats, with a maximum size of 20 MB.
        • Other documents can also be uploaded by selecting the document type from the dropdown list. Under secondary documents you can upload 
          • E-waybill form
          • Goods declaration
          • Delivery challan
          • PO copy
          • KYC
          • Regulatory form
          • Photo ID
          • ASN
          • Einvoice QR

      10. LR Creation & AWB Generation
        • Once the required fields are filled, tap Create New Order. A pop-up window will display the freight charges. Tap Yes, Create Order to confirm.
        •  You will be redirected to the Tasks page, under the manifestation request section. Note: If you opted for the auto-generation of an LR number, the system will assign one. The LR number will initially be in the Undelivered state.
        • Clicking the LR number will display the Master AWB assigned to it on the order details page.
        • To view the child AWBs tap on View All AWBNs next to Scan Status. 

      11.  Print Shipping Labels & Waybill Copy
        • Navigate to Main Menu > B2B orders > Manifested > open the required LR number.
        • On the order details page, tap on the Print option on the top-right corner.
        • You can print labels in sizes A4, 4"x2", 4"x2.5", or 3"x2"
        • After selecting the label size, you will be redirected to the Tasks page.
        • Under Print Request, a task is created, giving you the option to download the PDF.

      How to bulk create B2B orders on Delhivery One?

      1. Navigate to Main Menu > B2B orders > Bulk Actions > Upload Bulk Orders
      2. Select the Pickup location 
      3. Download the sample CSV template, fill in the mandatory Information and Upload file. Mandatory fields will have an * (asterisk symbol) before the field name.
      4. Once this file is uploaded, orders will get created under Manifested state

      5. You can refer to the glossary for the required fields.


      6.  In case there are any errors in the uploaded file, you get an option to view & download the error report. You can re-upload the file once the errors are rectified.



      How to bulk upload sale invoices / e-way bills on Delhivery One?

      This feature allows you to upload sale invoices & e-waybills against LR numbers in bulk.


      Steps to bulk upload sale invoices & e-way bills:

      • Navigate to Main Menu > B2B Orders > Manifested > Bulk Actions > Bulk update Invoices / e-waybills


      • Download the sample CSV template, fill in the mandatory Information and Upload file. The format of this file will be as below:

      • You can refer to the glossary for the required fields on this page


      How to track B2B orders on Delhivery One?

      A B2B order in Delhivery goes through the below stages. You can track these order states on Delhivery One.


      Navigate:  Main Menu > B2B Orders 


      Manifested: B2B Order on Delhivery One gets created under Manifested state. Every order in manifested state will have a LR number associated with it, which can be used for tracking purposes. You can print the shipping label at this stage..


      In Transit: When a Delhivery agent picks up a manifested order from the pickup location, the order moves to the In-Transit state. 


      Returned: When an order is not delivered to the consignee and is returned to the original pickup location, it can be tracked under the Returned state.


      Delivered: When the shipment is handed over to the consignee it gets marked as delivered.


      B2B Order Details Page

      This section talks about the order details page


      Steps to open Order Details:

      • Navigate to Main Menu > B2B order > Tap on any of the Order state > Tap on the LR number. 
      • This opens the order details page for the particular LR number.
      • Order details page consists of the below components




      1. LR Number & Master AWB Number: These are the unique ID used to track the shipments
      2. LR Details: This contains the product description (editable until shipment is in manifested state) and the shipping mode
      3. Create Appointment & Print
      4. Delivery details: This consist of the consignee address where the shipment needs to be delivered and can be edited in Manifested state
      5. Scan details
      6. Weight & Dimensions
      7. Invoice details
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