- 21 Aug 2024
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B2B Order Creation
- Updated on 21 Aug 2024
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Overview
In this section, you will learn:
- How to create a B2B order on Delhivery One?
- How to bulk upload B2B orders on Delhivery One?
- How to bulk update sale invoices and E-way bills on Delhivery One?
- How to track B2B orders on Delhivery One?
How to create a B2B Order on Delhivery One?
Steps to create a B2B order
- Open your B2B account on Delhivery One and navigate to: Main Menu > B2B Orders > Create New Order
- Add LR Number
- The very first step in B2B order creation is to add LR or Lorry Receipt Number.
- In case you already have a pre-generated LR number you can mention the same or choose to auto-generate the LR number.
- Add Order Details
- To ship a consignment, you need to declare the Order description, Order ID, and Quantity of boxes that we need to pick. Order ID is your own reference number.
- We capture the box quantity against the order ID. This enables you to track shipments based on the order ID.
- A single LR number can have multiple order IDs associated with it.
- Add Invoice Details
- Select Payment mode
- Prepaid - Consignee has already paid the Invoice amount at the time of placing the order.
- Collect on Delivery (COD) - Amount that needs to be collected from the Consignee when delivering the order. The collection amount can be equal to or less than the order Invoice value
- Every B2B consignment requires a GST compliant invoice associated with it. In case the shipment value is more than Rs, 50,000/-, add a valid E-waybill number. The invoice number and amount will be auto-populated once a valid e-way bill number is entered.
- You can enter more than one invoice number while manifesting a consignment.
- Select Payment mode
- Add Pickup Location
- Select the Pickup Location from where the Delhivery agent will pick up the shipment.
- If it's an existing Pickup Location, you can select it from the drop-down. Otherwise, create a new Pickup Location while creating a Sale order.
- Add Drop Location
- Select the Drop Location from where the Delhivery agent will pick up the shipment.
- If it's an existing Drop Location, you can select it from the drop-down. Otherwise, create a new Drop Location while creating a Sale order.
- Select Billing Details
- Select the Pickup Location from where the Delhivery agent will pick up the shipment.
- If it's an existing Pickup Location, you can select it from the drop-down. Otherwise, <create a new Pickup Location> while creating a Sale order.
- Add Box Details
- Under Weight & Dimensions, click Add Box size and enter the Number of box and its associated dimensions (length, breath, height)
- For example if your order has total 7 boxes out of which there are 5 box of 10 cm * 10 cm * 10 cm dimensions and 2 boxes of 5 cm * 5cm * 5 cm; under Number of boxes mention as 5 and mention dimensions as 10*10*10, then click Add Another Box size and mention 2 under Number of boxes and dimensions as 5 cm * 5cm * 5 cm.
- Enter the total shipment weight in kilogram (kg) i.e the total weight of all 7 boxes as per the above example.
- Upload Documents
- You can upload invoice copy from the Upload documents option. Documents can be uploaded either of png .jpg .jpeg .pdf .bmp format & of maximum size 20 MB.
- Other documents can also be uploaded by selecting the document type from the dropdown list. Under secondary documents you can upload
- E-waybill form
- Goods declaration
- Delivery challan
- PO copy
- KYC
- Regulatory form
- Photo ID
- ASN
- Einvoice QR
- LR Creation & AWB Generation
- Once the required fields are filled, tap Create New Order. On a pop up window you can view the freight charges and then tap Yes, Create Order.
- You will be redirected to the Tasks page, manifestation request section. In case you had opted for auto-generation of LR number, the same will be assigned. This LR number is currently under Undelivered state.
- On tapping the LR number, you can view the Master AWB assigned to it on the order details page
- To view the child AWBs tap on View All AWBNs next to Scan Status.
- Print Shipping Labels & Waybill Copy
- Navigate to Main Menu > B2B orders > Manifested > open the required LR number.
- On the order details page tap on the Print option on the right top corner.
- You get the option to print labels either in A4, 4”2”, 4”*2.5”, 3”*2” size.
- On selecting either of the label size options, you will be redirected to the Tasks page.
- Under Print Request a task is created where you get the option to download the PDF.
How to bulk upload B2B orders on Delhivery One?
- Navigate to Main Menu > B2B orders > Bulk Actions > Upload Bulk Orders
- Select the Pickup location
- Download the sample CSV template, fill in the mandatory Information and Upload file. Mandatory fields will have an * (asterisk symbol) before the field name.
- Once this file is uploaded, orders will get created under Manifested state
- You can refer to the glossary for the required fields.
- In case there are any errors in the uploaded file, you get an option to view & download the error report. You can re-upload the file once the errors are rectified.
How to bulk upload sale invoices / e-way bills on Delhivery One?
This feature will help you to upload sale invoices & e-waybills LR in bulk.
Steps to bulk upload sale invoices & e-way bills:
- Navigate to Main Menu > B2B Orders > Manifested > Bulk Actions > Bulk update Invoices / e-waybills
- Download the sample CSV template, fill in the mandatory Information and Upload file. The format of this file will be as below:
- You can refer to the glossary for the required fields on this page
How to track B2B orders on Delhivery One?
A B2B order in Delhivery goes through the below stages. You can track these order states on Delhivery One.
Navigate: Main Menu > B2B Orders
Manifested: B2B Order on Delhivery One gets created under Manifested state. Every order in manifested state will have a LR number associated with it that can be used for tracking purpose. You can print the shipping label at this stage.
In Transit: When a Delhivery agent picks up a manifested order from the pickup location, the order goes to In Transit state.
Returned: When an order is not delivered to the consignee and is returned back to the original pickup location it can be tracked under the Returned state.
Delivered: When the shipment is handed over to the consignee it gets marked as delivered.