B2B Pickup Location

Overview

Pickup locations are the physical locations that hold the inventory. Delhivery agents will pick up the shipments from these pickup locations. Here you will learn how to add pickup locations for your B2B account on Delhivery One.

In this section:

• How to add a pickup location?
• How to update an existing pickup location?
• How to deactivate a pickup location?

How  to add a pickup location?

Steps to add a pickup location for your B2B account:

• Navigate to Main Menu > My Facilities > Manage Warehouses > Add New Pickup Location
• Fill out mandatory details like Facility name, Pickup Location Contact number, Address , PIN code.
• The mobile number must be verified via an OTP, and the pickup location must be a valid address.
• You can also select the preferred pickup slot for Delhivery to attempt pickup at your location.
• You can choose the Working days of this pickup location to ensure a successful pickup rate. By default, all seven days of the week are selected
• If you accept returned shipments at the same location, select "Return address is the same as pickup address." If the return address is different, enter it under Return Details.
• Click on Add Pickup Address to save your pickup location.
  
  

How to update an existing pickup location?

Steps to update your existing B2B pickup location:

• Navigate to Main Menu > My Facilities > Manage Warehouses
• You can view a list of all your pickup locations. Click on the "Edit" icon to update details of your pickup location.
• You can not update the Pickup location name.
• You can update the phone, pickup and return address, preferred pickup slot for your pickup location.
  
  

How to deactivate a pickup location?

Steps to deactivate a B2B pickup location:

• Navigate to Main Menu > My Facilities > Manage Warehouses > Add New Pickup Location
• Click 'Edit' for the required pickup location
• Select 'InActive'. Then Save Changes.