Create International Order
  • 31 Oct 2023
  • Dark
  • PDF

Create International Order

  • Dark
  • PDF

Article Summary


There are two ways to create international orders.

How can I ship my orders internationally?

  • Navigate to Left Panel > Orders > International Order > Create New Order


1. Shipment Type

There are five types of International Export shipments that you can ship.

  • Document
  • Sample
  • Gifts
  • Commercial Cargo
  • Commercial (Non-document / CSB5)
Compliance for Shipping International Orders

Please note that the declaring the correct shipment type is crucial to ensure that all the necessary compliance details and documents are followed during Shipping.

2. Add Pickup Location & Seller Details

Select the Pickup Location and Seller details from where the Delhivery agent will pick up the shipment.

  • If it's an existing Pickup Location or Seller, you can select it from the drop-down.
  • Else create a new Pickup Location or Seller while creating an International order.
Seller KYC is mandatory to ship Orders

You have to submit verified KYC details for the shipper before creating orders. If the submitted KYC are not correct, the shipment will be seized at Delhivery facility and will not be handed over to carrier.

3. Add Customer Details

  • Add the customer details by entering the Customer Name, Phone Number, full Address and destination country and postal code
  • The list of countries will be a drop down that includes where you can ship your products to

4. Add Items

Based on the shipment type, you'll have to enter item details.

  • For Documents, only Item Description is needed
  • For Sample & Gifts, Item Description, Category, HSN Code, Quantity and Price is needed
  • For Commercial Shipments, Item Description, Category, HSN Code, Quantity, Price, and IGST rate is needed

5. Invoice Details

For all shipment type except Document, you need to mention Invoice details

  • INCO Terms
  • Invoice Number and Invoice Date
  • IGST Payment Status

6. Box Dimensions & Weight & Shipping Mode

Add the Box Dimensions (LBH in cms) & Dead Weight in kgs.

You will be shown multiple shipping modes to choose from.

  • Document - used only for shipment type document
  • Deferred Express - slower service which is economical
  • Express - faster deliveries which costs a little extra

Click Create International Shipment to create the International order.

How can I ship orders globally?

If you are a business that ships more than ten orders a day, adding bulk orders will be a more optimal way to create orders.


Steps to add bulk orders

  • Navigate to Left Panel > Orders > International Order > Upload Bulk Shipments
  • Download the sample CSV template, fill in the mandatory Information and Upload file. Mandatory fields will have an * (asterik symbol) before the field name.
  • Upload the file and your created orders will reflect under "Ready to Ship" tab

Was this article helpful?