Custom Channel

Overview

Manual sale orders can be created in this channel. These are the order taken via phone / e-mails or even Instagram / Facebook. Basically for sale channels that don't have a direct integration with Delhivery One.

Orders can either be uploaded in bulk or created one by one.

Add Custom Channel

Steps to add Custom Channel:

1. Navigate - Main menu > Channels > Add Channel
2. On the Channels page, choose ‘Custom’ channel.

Provide the following information:
Basic Details

• Channel Name: Give a name to your Custom channel. * Pickup Preference: This will be your default pickup location for orders from this channel

3. Click Add Channel