B2C Parcel Orders

Overview

Sale order is the term used to define an order your customer places for the products you sell. It contains the SKUs ordered, their corresponding quantities, prices, and discounts as applicable. It contains

• Sale Order: This contains the order number and order date

• Sale Order Items: The items sold in the order include the SKU Code, SKU name, price, quantity, applicable discount, and the associated taxes.

• Customer: Each order belongs to a customer having a Mobile Number and Address.

• Shipment: An order gets shipped in one or multiple shipments on account of being shipped from various physical locations or shipped at different times.

• Pickup Location: Each shipment belongs to a unique Pickup Location.

• Invoice: An invoice is an official document created after a shipment creation informing that the seller has made the sale to the buyer.

Sale Order Lifecycle

In this section

• Create Order
• Process Order
• Update Order
• Cancel Order
• Courier Return/RTO