- 25 Jan 2024
- Updated on 25 Jan 2024
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November Product Updates
1. Clients can raise tickets for auto-rejected claims
Clients can raise tickets for auto-rejected claims
- An option to raise a ticket for auto-rejected claims has been added to the claims listing view and claims details view.
- On clicking the Need Help button, a popup will be opened with a preselected category as "Reopen rejected claim" and the claim ID will be pre-populated. The user will be provided the option to enter the description where AWB/weight/dimensions can be mentioned, and the user can also attach the file/image as proof.
- Read more.
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