Custom Channel
  • 21 Aug 2023
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Custom Channel

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Article summary

Overview

Manual sale orders can be created in this channel. These are the order taken via phone / e-mails or even Instagram / Facebook. Basically for sale channels that don't have a direct integration with Delhivery One.

Orders can either be uploaded in bulk or created one by one.

Add Custom Channel

Steps to add Custom Channel:

  1. Navigate - Main menu > Channels > Add Channel
  2. On the Channels page, choose ‘Custom’ channel.

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Provide the following information:
Basic Details

  • Channel Name: Give a name to your Custom channel. * Pickup Preference: This will be your default pickup location for orders from this channel
  1. Click Add Channel

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