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      Reports
      • 21 Aug 2023
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      Contents

      Reports

      • Updated on 21 Aug 2023
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      Article summary

      Overview

      You can create & schedule reports based on various order status / type from Delhivery One platform

      Steps to create Reports

      1. Navigate to Dashboard > Main Menu > Reports > Schedule Report and select the Report type
        1. Order Report
        2. Exceptions and NDR Report
        3. NDR WhatsApp Verification Report

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      1. Each Report can be given a unique name. Enter the Recipients Email IDs to whom you want to send these reports
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      Schedule Order Reports

      1. Under Frequency Details, schedule the day / time you want the reports. The first report will delivered upto 24 hours.
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      2. Select the Order Type - COD, Prepaid, Pickup

      3. Select Order Status & Order Sub-Status. Click Schedule Report. You can refer to the below order status / order sub status for which reports can be scheduled.
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      Schedule Exceptions & NDR Report

      1. You can select the shipment type you want in the report. Select COD and Prepaid for Forward Shipments and Pickup for Reverse Shipments (i.e. RVPs).
      2. This report will be delivered on a daily basis to the mentioned email IDs.
      3. Click on "Schedule Report" to complete.

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