Custom Order Tags

How do custom order tags work?

Delhivery One fetches open / unshipped orders from your online channels. Since the nomenclature of the status varies by channel, the table defines the order status we fetch for different online channels.

Default Order Tags

While configuring the online channel, you can update the order sync date. This will ensure Delhivery One platform to fetches orders from the starting of this date.

The following table illustrates the different order/shipment statuses for different online channels -

To identify COD vs Prepaid orders, Delhivery One platform uses a default logic.

COD order tags = "cash_on_delivery", "Cash on delivery", "Cash on Delivery (COD)", "Cash On Delivery - COD")
Else the order is considered as Prepaid.

Custom Order Tags

1. You can update the Order Status in Shopify or Woocommerce that you want to use to fetch orders in Delhivery One
2. You can also update the Order Status you want to update whenever a key shipment milestone is reached
3. You can also update the COD and Prepaid Order tags to identify the Payment Mode of the fetched Orders