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      COD vs Prepaid Assignment
      • 21 Aug 2023
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      Contents

      COD vs Prepaid Assignment

      • Updated on 21 Aug 2023
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      Article Summary

      Overview

      Delhivery One platform assigns a Payment Mode (COD or Prepaid) to your online orders that we fetch from Channels. This article defines the Payment Mode assignment since the nomenclature of the financial status varies by channel.

      Shopify

      • Shopify order has a Financial Status which has multiple statuses

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      • Based on the Financial Status of the Shopify order, we identify the Payment Mode of the order in Delhivery One
      Shopify Financial StatusDelhivery Payment Mode
      PaidPrepaid
      PendingCOD
      Partially PaidCOD
      • If the Financial Status does not belong to the above statuses, the order will be created with blank Payment Mode and you will have to assign COD/Prepaid before shipping
      • If the Financial Status of your order has been updated in Shopify, the change will reflect in Delhivery One platform within 5-10 minutes
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