November

November Product Updates

New Features

1. WhatsApp Communications

Improvements

1. Edit Shipment Details post manifestation

New Features

WhatsApp Communications

• Users can send WhatsApp Communication to end consignee on Shipment milestones and NDR verification
• User can select out of the following communication events - Shipment Manifested, Picked Up, Out for Delivery, Delivered
• Users can preview the WhatsApp templates and add them to their plan and update from Services page
• Navigate to Left Panel > Services page > Communication > Select Communication Events > Click on "Update"

Improvements

Edit Shipment Details post manifestation

• Users can edit the following Shipment Details post manifestation
  • Consignee - Phone Number and Address (within the same pincode)
  • Payment Mode and COD Amount
  • Product Details and Shipment Weight
• User can edit shipment post manifestation and before it is out for delivery.