Documentation Index

Fetch the complete documentation index at: https://help.delhivery.com/llms.txt

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November

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November Product Updates

New Features

  1. WhatsApp Communications

Improvements

  1. Edit Shipment Details post manifestation

New Features

WhatsApp Communications

  • Users can send WhatsApp Communication to end consignee on Shipment milestones and NDR verification
  • User can select out of the following communication events - Shipment Manifested, Picked Up, Out for Delivery, Delivered
  • Users can preview the WhatsApp templates and add them to their plan and update from Services page
  • Navigate to Left Panel > Services page > Communication > Select Communication Events > Click on "Update"

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Improvements

Edit Shipment Details post manifestation

  • Users can edit the following Shipment Details post manifestation
    • Consignee - Phone Number and Address (within the same pincode)
    • Payment Mode and COD Amount
    • Product Details and Shipment Weight
  • User can edit shipment post manifestation and before it is out for delivery.
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