International Order Creation

Overview

There are two ways to create international orders.

• How can I ship my orders internationally?
• How can I ship bulk orders globally?

How can I ship my orders internationally?

• Navigate to Left Panel > Orders > International Order > Create New Order

1. Shipment Type

There are five types of International Export shipments that you can ship.

• Document
• Sample
• Gifts
• Commercial Cargo
• Commercial (Non-document / CSB5)

2. Add Pickup Location & Seller Details

Select the Pickup Location and Seller details from where the Delhivery agent will pick up the shipment.

• If it's an existing Pickup Location or Seller, you can select it from the drop-down.
• Else create a new Pickup Location or Seller while creating an International order.

3. Add Customer Details

• Add the customer details by entering the Customer Name, Phone Number, full Address and destination country and postal code
• The list of countries will be a drop down that includes where you can ship your products to

4. Add Items

Based on the shipment type, you'll have to enter item details.

• For Documents, only Item Description is needed
• For Sample & Gifts, Item Description, Category, HSN Code, Quantity and Price is needed
• For Commercial Shipments, Item Description, Category, HSN Code, Quantity, Price, and IGST rate is needed

5. Invoice Details

For all shipment type except Document, you need to mention Invoice details

• INCO Terms
• Invoice Number and Invoice Date
• IGST Payment Status

6. Box Dimensions & Weight & Shipping Mode

Add the Box Dimensions (LBH in cms) & Dead Weight in kgs.

You will be shown multiple shipping modes to choose from.

• Document - used only for shipment type document
• Deferred Express - slower service which is economical
• Express - faster deliveries which costs a little extra

Click Create International Shipment to create the International order.

How can I ship orders globally?

If you are a business that ships more than ten orders a day, adding bulk orders will be a more optimal way to create orders.

Steps to add bulk orders

• Navigate to Left Panel > Orders > International Order > Upload Bulk Shipments
• Download the sample CSV template, fill in the mandatory Information and Upload file. Mandatory fields will have an * (asterik symbol) before the field name.
• Upload the file and your created orders will reflect under "Ready to Ship" tab