Ship International Order
  • 31 Oct 2023
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Ship International Order

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Article summary

Overview

You will learn about a step-by-step guide to process single and bulk orders. This article includes

1. How can I schedule a pickup for my international order?

  • Click Add to Pickup to create a new pickup request or add to an existing pickup request. Once you schedule the Pickup, the order state moves from "Ready to Pick" to "Ready for Pickup"
  • A Delhivery agent will be assigned for this pickup at a predefined timeslot

2. What documents are needed to ship an international order?

  • To ship International orders, you have to print three documents
    • Shipping Label
    • Invoice
    • Authorization Letter
  • You can print these documents for one order at a time or select multiple orders and download all in bulk
  • These documents are mandatory to be handed over at the time of pickup of international orders

3. How can I track my international shipment?

  • After the Delhivery agent picks up the Shipment, the order state moves from "Ready for Pickup" to "In Transit"
  • On the Order details page, you can track the complete lifecycle of the Shipment in real-time
    • In Transit – View Information showing the last location
    • Delivered – View Proof of Delivery after 24 hours of delivery

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