International Order Shipping

Overview

You will learn about a step-by-step guide to process single and bulk orders. This article includes

• How can I schedule a pickup for my international order?
• What documents are needed to ship an international order?
• How can I track my international shipment?

1. How can I schedule a pickup for my international order?

• Click Add to Pickup to create a new pickup request or add to an existing pickup request. Once you schedule the Pickup, the order state moves from "Ready to Pick" to "Ready for Pickup"
• A Delhivery agent will be assigned for this pickup at a predefined timeslot

2. What documents are needed to ship an international order?

• To ship International orders, you have to print three documents
  • Shipping Label
  • Invoice
  • Authorization Letter
• You can print these documents for one order at a time or select multiple orders and download all in bulk
• These documents are mandatory to be handed over at the time of pickup of international orders

3. How can I track my international shipment?

• After the Delhivery agent picks up the Shipment, the order state moves from "Ready for Pickup" to "In Transit"
• On the Order details page, you can track the complete lifecycle of the Shipment in real-time
  • In Transit – View Information showing the last location
  • Delivered – View Proof of Delivery after 24 hours of delivery